കണ്ണമംഗലം
ഗ്രാമപഞ്ചായത്ത്

The Citizen Charter published by the Grama Panchayat is an official document that provides the public with clear information about the services available from the Panchayat, the procedures for obtaining those services, the documents required, and the time limit for receiving each service.

The main objectives of the Citizen Charter are:

• To provide the public with clear information about the services available
• To ensure transparency and accountability in administration
• To ensure that services are delivered within the stipulated time
• To provide information regarding the grievance redressal mechanism

The Citizen Charter generally includes the following information:

• Various services available from the Panchayat
• Documents required for each service
• Time limit for obtaining the service
• Name/designation of the responsible officer
• Methods for submitting complaints

It is an important document that helps strengthen trust between the public and the Panchayat and promotes efficient and effective governance.